MARKET BROKERS PTY LTD (ABN [13 685 420 679]) ("we", "us", or "our") is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website (www.marketbrokers.com.au) and interact with our online forms and conversion tools.

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We only collect personal information that is reasonably necessary for our business functions and to respond to your inquiries.

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Personal Information You Provide Voluntarily

When you fill out a form, request a call back, or use an interactive tool on our website, we may collect:

• Contact details (e.g., name, email address, phone number, location).
• General financial background or goals that you choose to submit via contact/qualification forms.

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Automatically Collected Information & Analytics (GA4)

We use Google Analytics 4 (GA4) to monitor and improve website performance, user experience, and our marketing efforts. GA4 collects data such as:

• Device type, browser type, and operating system.
• Your IP address (anonymised by default in GA4).
• Pages visited, time spent on site, referral sources, and interactions with web forms.

GA4 uses "cookies"—small text files placed on your device—to collect standard internet log and visitor behaviour information in an anonymous form.

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We use the information collected through our website for the following primary purposes:

• To respond to your inquiries and arrange consultations.
• To assess whether our financial advice services are suitable for your needs.
• To operate, maintain, and optimise our website functionality and conversion performance.
• To comply with our legal and regulatory obligations under Australian law.
• To send you relevant news, updates, or direct marketing communications (you may opt out at any time).

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We do not sell, rent, or trade your personal information. We may disclose your personal information only:

• To our employees, contractors, and authorized representatives who need the information to fulfill your request.
• To trusted third-party service providers who assist us in operating our website, hosting data, running communications, or delivering IT systems (under strict confidentiality terms).
• To Google, as part of the operating structure of Google Analytics 4 (data processed by Google is governed by Google’s Privacy Policy).
• Where required or permitted by Australian law, court orders, or regulatory bodies (such as ASIC or AUSTRAC)

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We do not sell, rent, or trade your personal information. We may disclose your personal information only:

• To our employees, contractors, and authorized representatives who need the information to fulfill your request.
• To trusted third-party service providers who assist us in operating our website, hosting data, running communications, or delivering IT systems (under strict confidentiality terms).
• To Google, as part of the operating structure of Google Analytics 4 (data processed by Google is governed by Google’s Privacy Policy).
• Where required or permitted by Australian law, court orders, or regulatory bodies (such as ASIC or AUSTRAC)

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Our website may contain links to external third-party websites or tools. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policy of any third-party site you visit.

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You can control or disable cookies through your web browser settings. Please note that if you disable cookies, some features of our website or interactive tools may not function as intended.

To opt out of being tracked by Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.

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We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information collected online is stored in secure server environments with restricted access.

However, no data transmission over the internet can be guaranteed as 100% secure. While we strive to protect your data, you transmit information through our website at your own risk.

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Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections if you believe the information is inaccurate, out-of-date, incomplete, or misleading.

To request access or corrections, please contact us using the details below.

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If you have any questions, concerns, or wish to make a complaint regarding how we handle your personal information, please reach out to us:

• Business Name: Market Brokers PTY LTD
• Attn: Privacy Officer
• Email: info@marketbrokers.com.au
• Postal Address: Unit 1, 121 Newmarket Road, Windsor QLD 4030

We will review your complaint and respond within a reasonable timeframe (typically within 30 days). If you are not satisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Disclaimer: This document is a general template intended as a starting point. Privacy requirements can vary based on specific data handling practices, tools, or integrations (e.g., Meta Pixel, CRM connections). You should consider having a qualified Australian legal professional review your final privacy policy.